QUESTIONS
Frequently asked questions
Online tutoring involves personalized virtual sessions with our expert tutors, focusing on your specific learning goals and needs.
We specialize in English and French language tutoring, helping you succeed in both languages.
Navigate to “Services,” choose English or French, pick a date and time, provide details, and receive instructions for the online classroom.
Yes, we offer a trial session to give you a taste of our tutoring approach before making a commitment.
If you need to reschedule or cancel, please inform us 24 hours in advance. Check our policy for more details.
To request our services, simply visit our website and navigate to the “Services” page. Choose the service you need, fill out the request form, and provide any necessary details. We’ll promptly get in touch to discuss the specifics and proceed with your request.
The turnaround time for proofread or written documents depends on the length and complexity. Generally, we strive to deliver within 48 to 72 hours. For larger projects, the timeframe may be extended, but we’ll keep you informed every step of the way.
Absolutely! We value your feedback. After each tutoring session or service, you’ll have the opportunity to share your thoughts. Your input helps us continuously improve and tailor our offerings to better meet your needs.
Once you’ve submitted a service request through our online form, we will promptly send you the payment details. We offer a variety of convenient payment options to choose from, ensuring a seamless transaction process that suits your preferences.
We offer multiple payment options to accommodate your needs. Our accepted methods include Alipay, WeChat Pay, bank-to-bank transfers, Hello Money, and PayPal. You’ll receive specific payment instructions tailored to your chosen method when you request our services through our online form.